Refund & Cancellation Policy
Refund & Cancellation Policy – AppliancePro India
Effective Date: May 2026
At AppliancePro India, customer satisfaction is important to us. This Refund & Cancellation Policy explains the terms related to service cancellations, refunds, payments, and appointment rescheduling.
1. Service Cancellation
Customers may request cancellation of a booked service before technician dispatch or service commencement.
Cancellation requests can be made through:
- Phone Support
- Email Communication
- Website Contact Form
2. Inspection & Visiting Charges
Inspection or visiting charges, once the technician visit has been completed, are generally non-refundable.
These charges cover:
- Technician travel
- Appliance inspection
- Fault diagnosis
- Service consultation
3. Refund Eligibility
Refunds may be considered under the following circumstances:
- Duplicate payment transactions
- Incorrect billing amount
- Service cancellation before technician dispatch
- Payment processed but service not delivered
All refund requests are subject to verification and approval.
4. Non-Refundable Situations
Refunds will not be applicable for:
- Completed repair services
- Successfully installed spare parts
- Customer dissatisfaction unrelated to repair quality
- Appliance issues arising after service completion
- Customer unavailability during scheduled visits
5. Spare Parts Policy
Installed spare parts are non-refundable and non-returnable unless found defective under applicable warranty terms.
6. Refund Processing Time
Approved refunds are generally processed within 5–10 business days depending on the payment method and banking procedures.
7. Rescheduling Policy
Customers may request appointment rescheduling based on technician availability and operational feasibility.
8. Fraudulent Claims
AppliancePro India reserves the right to reject refund or cancellation requests involving:
- False claims
- Policy abuse
- Fraudulent activities
- Misuse of services
9. Independent Service Disclaimer
AppliancePro India operates as an independent appliance repair and support service provider and is not officially affiliated with any appliance manufacturer or brand unless explicitly mentioned.
10. Contact Information
AppliancePro India
NO,4, 3RD CROSS, BASAVALINGAPPA NAGAR,
SAMPIGEHALLI VILLAGE,
Bengaluru Urban, Karnataka – 560064
Phone: 1800 571 2122
Email: info@applianceproindia.com
Business Relationship Proof
GST Licence Number:- 29BEZPT0405C1Z9 Our Company Name:- AppliancePro India Owner Name:- IQRA TARANUM applianceproindia.com is owned and operated by AppliancePro India for providing home appliance repair, maintenance, and customer support services. AppliancePro India independently manages and operates this website and business for customer service, repair bookings, and related support activities.